Got questions about your bold fashion choices? We’ve got answers! At EGO Sales Store, we believe in transparency and making your shopping experience as effortless as rocking one of our statement-making going-out tops.
About Our Products
What styles can I find at EGO Sales Store?
We specialise in head-turning fashion pieces that make a statement! Our curated collection includes:
- Daring going-out tops that command attention
- Edgy asymmetric and bodycon dresses
- Trend-setting long sleeve tops and dresses
- Versatile skirts and trousers for day-to-night transitions
- Essential t-shirts with a fashion-forward twist
Are your sizes true to fit?
Our fashion pieces are designed to hug your curves in all the right places! We provide detailed size charts for each product to help you find your perfect fit. Remember, our bodycon skirts and ladder-accented tops are meant to be form-fitting – when in doubt, size up if you prefer a slightly looser silhouette.
Ordering & Payments
What payment methods do you accept?
We accept all major payment cards including Visa, MasterCard, and JCB. For your convenience, we also accept PayPal payments. All transactions are securely processed – your fashion emergencies are safe with us!
How can I qualify for free shipping?
Build your capsule wardrobe and enjoy free shipping on orders over £50! This is the perfect opportunity to mix and match our statement pieces – pair a twist-front bardot top with one of our motocross-inspired dresses for a complete look that ships free.
Shipping & Delivery
How long will my fashion-forward pieces take to arrive?
We know you can’t wait to rock your new looks! Here’s what to expect:
- Standard Express Shipping (£12.95): Processed in 1-2 business days, delivered via DHL/FedEx in 10-15 business days after dispatch
- Free Standard Shipping (Orders £50+): Same 1-2 day processing, delivered via EMS in 15-25 business days after dispatch
Do you ship worldwide?
Yes! We deliver to fashion rebels across the globe, excluding some remote areas in Asia and other locations where delivery isn’t reliable. Our warehouse in Worcester, UK efficiently dispatches orders worldwide so you can make your statement wherever you are.
Returns & Exchanges
What if my statement piece doesn’t spark joy?
While we’re confident our edgy designs will become instant favorites, we understand that sometimes even bold fashion choices need reconsideration. You have 15 days from receipt to initiate returns on unworn items with tags attached. Please email our style squad at [email protected] to start the process.
Are return shipping costs covered?
The original shipping fee is non-refundable, and return shipping costs are the responsibility of the customer. We recommend using a trackable shipping method – we wouldn’t want your fashion statements getting lost in transit!
Account & Technical
How do I track my order?
Once your trend-setting pieces leave our warehouse, you’ll receive a tracking number via email. Use this with our carrier partners (DHL, FedEx, or EMS) to follow your fashion’s journey to your doorstep!
What if I need to change my order?
Our style-obsessed team works fast! If you need to modify your order, email us immediately at [email protected]. We’ll do our best to accommodate changes if your items haven’t entered the packing process yet (typically within 4 hours of ordering).
Still have questions? Our fashion-forward customer service team is ready to help at [email protected]. We’re committed to making your EGO experience as flawless as our ladder-accented tops!
SHOP NOW & ARRIVE STYLISH